Contact us before sending a return. Eligibility and instructions depend on the item, destination, and policy confirmed for your order.

Items generally need to be unworn, unused, and returned with original packaging and included accessories. Non-returnable items will be identified where applicable.

Email cctyysm6@gmail.com with your order number, the item involved, and the reason for the request. Do not ship an item until SonicCat provides approval and return instructions.

After an approved return is received, it is inspected. If approved, the refund is issued to the original payment method. Exchange availability varies by product and size.

Contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and provide the appropriate next steps.